For all Prestashop business owners, blog owners, e-commerce owners, and anyone who owns a Prestashop website, having your website hacked is one of the most troublesome events you can encounter. Even with your best efforts in protecting your website, some hackers can slip into the cracks and are able to perform any action on your website. They can add spam texts, redirect visitors to other sites, put malicious code, damage themes, modules, and apps, and finally, steal data from your customers. Google warning signs may vary from a site to another.

Here are some of the most popular questions our customers have asked themselves when facing a Google Search console warning.

I’ve received the warning from Google Search Console saying Google has detected harmful content on my Prestashop website. What do I do?

This means that in some ways, your Prestashop website has been infected or hacked, and some damage can already have been done. Don’t panic : contact Website security professionals that will quickly investigate to find the culprit, whether it is harmful code, spam links, virus, or malware. It’s worth invest a little money to make sure specialists fix and protect your website against future attacks.

Google says my site is redirecting to a malicious or spam site. What does that mean?

It means your Prestashop e-commerce or website has been hacked and that your code, pages, or links contains link spamming. Also called spam links, they can affect your coding, themes, apps, and modules, and redirect your customers to a malicious, unsafe place. So, your customers are also at risk to be hacked or infected by malware or virus.

Google Webmaster Tool and Search Console have detected malicious content on my Prestashop Website. How do I recover my website?

First of all, don’t panic. You may be tempted to access free and fast online solution to clean up your website; this will do more harm than good in the long-term. Our Prestashop Security Team will not only clean up and eliminate the threat, but we will also make sure you get the appropriate protection against malware, virus, malicious code, and spam links to prevent future threats.

How to Recover My Hacked Website?

Even if you are quite skilled in coding, website design, or even IT security, our best advice is to ask professionals to take care of your hacked Prestashop website. As we are a Prestashop certified partner, and Website Security Specialists, we have all the latest tools, apps, and protection solutions to make sure your website completely recovers from the attack and will be well-protected in the future.

Marketing Media is a Canadian Prestashop Web Agency that will provide you with all the advice and support you need for your Prestashop protection and security solution. Since 2007, our specialized team regroups concept developers, designers, programmers, SEO experts, Web consultants and strategists, and web security specialists who are always on the lookout for new technologies in the website market to remove all malware, to prevent hacking and virtual threats, and to protect your website from future attacks.

Questions?

If your Prestashop e-commerce has been hacked or contains malware, or if you want to know how our Prestashop security team can for you, contact us now for a free consultation! Our team of Prestashop Security Experts is there to help you find all the answers you need within the quickest delays.